We can ship to virtually any address in the world. If your delivery country is not among the shipping options, please Contact Us.
Delivery Methods and Timing
- National (UK): FedEx with next day delivery and first class post signature with 3-5 working days delivery.
- International: UPS, TNT or DHL with 1 week delivery.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most items within and not after 3 days of delivery for a full refund.
You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
AromaPrime does not sell or make available specific information about our customers or their clients except as requested by a valid court order or otherwise required by law.